Privacy Policy

Scope of this Privacy

PolicyThis Privacy Policy covers RFX’s treatment of personally identifiable information collected from any client, vendor or person (hereafter, a “client”, “vendor” or “you”) who uses RFX’s compliance and operations solution, as well as our treatment of any other consumer information that we acquire in the course of our business and any other information that we collect on or through the Site.

This Policy also covers RFX’s treatment of personally identifiable information that RFX’s business partners may share with RFX.

This Policy does not apply to the practices of companies or Web sites that RFX does not own or control, or to people whom RFX does not employ or manage; this Privacy Policy is specific to RFX. We encourage you to seek out and read the privacy policy of each Web site that you visit or use.

By accessing the site you agree to making available personally identifiable information about you and your business through the Site or RFX’s services, you agree that you have read and understood this Privacy Policy and you accept and consent to the privacy practices (and any uses and disclosures of information) that are described in this Privacy Policy. IF YOU DO NOT AGREE, IMMEDIATELY LEAVE THE SITE.

Information Collection & UseRFX collects personally identifiable information about you and your business when you register for a RFX client or vendor account. For example, when you register with RFX, we ask for your contact information (such as your name, street address, and e-mail address), as well as certain information pertaining to your business and certain billing information. RFX may also receive personally identifiable information from its resellers and other business partners.

We do not acquire any personally identifiable information directly from consumers on the Site. Our Web site is not directed at persons under the age of 18 and RFX does not collect or maintain information on our Web site from persons we actually know are under the age of 18. As with many other Web sites, the Web servers used to operate the Site may collect certain non- personal data pertaining to users of the Site and the equipment and communications method that they use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily or personally identify individuals. They may reveal such things as the Internet protocol (“IP”) address assigned to an individual’s computer, specific pages that an individual accessed on the Site or immediately prior to visiting the Site, and the length of time spent in a visit to the Site. The purposes for which this information is collected and used include facilitating Site operation and system administration, the generating of aggregate, non-identifiable statistical information, monitoring and analyzing Site traffic and usage patterns, and improving the content and content delivery of the Site and the content, materials, opportunities, and services that we describe or make available on the Site. We may also use “cookies” (small text files stored on users’ computers) to help track and customize access and use of the Site. Cookies store and retain information that helps us recognize individuals when they return to the Site following a previous visit. Most popular Internet browser packages allow one to configure the browser so as not to accept cookies. Setting your browser to reject cookies may, however, in certain instances, prevent you from taking full advantage of the Site and the materials, products, and services that we make available on the Site.

Information Sharing & DisclosureProtecting personally identifiable information about clients and vendors is an important part of our business. We do not sell, share, or rent client information to third parties except as described below.

RFX will disclose personally identifiable information about you, as a client or vendor, to third parties (whether other companies or individuals) when: (1) we have your consent to share the information with such third parties; (2) we need to share the information with such third parties to provide the product or service you have requested; or (3) such third parties work on behalf of RFX to provide a product or service to you (unless we tell you differently, these third parties do not have the right to use or disclose any personally identifiable information that we provide to them beyond what is necessary for them to perform their duties for us). We share personally identifiable information about specific clients or vendors with third parties to the extent necessary for RFX to deliver the services provided by the software that are requested to complete the necessary transactions that our clients initiate for request for information, request for proposals, request for quotes and any other relative functions necessary for contract negotiations.

We may collect certain information from you when you seek Support Services from RFX via phone, email or within our platform. The information that users may provide may contain name, email address, your phone number and business.

In order to monitor the security of our platform, RFX will monitor our clients’ use, their employees, providers and their vendors. We automatically monitor our users in effort to detect, investigate and prevent potential or actual acts of violations of our Terms of Conditions. At times, we collect de-identifiable data to monitor the performance, use and stability of our website, platform and/or applications.

In order to provide Services to our clients and vendors, we may transfer information to third parties for use of our Website, platform, application, or Services to these parties who provide services on our behalf. This may include service providers that host our website, process our clients payments, provide data analytics, cloud-based providers, customer support, research, surveys or other means that we may collect client feedback. We also may disclose personally identifiable information to third parties only when we believe disclosure is required or appropriate: (1) to comply with applicable laws, regulations, subpoenas, court orders, and the like; (2) to enforce or give effect to written agreements that we are party to (3) to protect the rights, property, or safety of RFX, its other users, or others. If RFX receives an order or subpoena for some or all of the personally identifiable information or determines that it is bound by law to disclose such information, RFX shall immediately notify you of such receipt or determination and provide to you a copy thereof. If you request, RFX shall cooperate with you in any lawful proceeding to prevent or limit such disclosure. These disclosures may include, for example, exchanging information with other companies and organizations for fraud protection and risk reduction purposes.

Transfer of Personal Information in the Event of Sale of RFX or Its AssetsIn the event that RFX is sold or transfers some of its assets to another party, your personal information could be one of the transferred assets. If your personal information is transferred, use of your personal information will remain subject to this Privacy Policy. Your personal information will be passed on to a successor in interest in the event of a liquidation or administration of RFX.

Changes to this Privacy PolicyRFX reserves the right to modify or amend this Privacy Policy at any time and for any reason. Please note the date at the top of this document to determine the latest revision date of this Privacy Policy. Any changes to this Privacy Policy will become effective immediately when posted on the site.