Schedule a Demo
People Behind the Platform

Driven by What's at Stake

Designed by people who understand the cost of inconsistency and its impact on patient safety. 

Amanda Penrod, PhD, MBA, CASC
Chief Executive Officer & Founder
Amanda is the visionary behind RFX, bringing more than 25 years of experience across healthcare, consulting, and operational leadership. After witnessing how outdated, manual compliance processes burden staff and hinder safety, she co-founded RFX to deliver a smarter, unified approach to regulatory management. She leads with a mission-driven focus on patient and staff safety, transparency, and empowering teams with real-time insights.
Luke Woodard
Chief Operating Officer & Founder
With 25 years of experience building enterprise software in healthcare and other complex industries, Luke co-founded RFX to deliver intuitive, dependable technology to an underserved space. As COO, he oversees product development, implementation, customer support, customer success and cross-functional execution, collaborating closely with clients to ensure RFX consistently drives accuracy, efficiency, and readiness.
Chad Prigmore
Chief Revenue Officer
Chad leads all revenue strategy and growth initiatives at RFX, aligning sales, customer lifecycle programs, and market expansion under one mission: helping healthcare organizations streamline compliance and improve safety. He focuses on long-term partnership, measurable client value, and a seamless experience from first interaction to lasting success.
Matt Woodruff
Director, Engineering
As Director of Engineering, Matt leads the teams responsible for building, securing, and scaling the RFX platform. He oversees architecture, development, and technical execution, ensuring the technology remains reliable, performant, and aligned with the evolving needs of healthcare environments.
Matthew LeBlanc, MBA
Director, Business Operations
Matthew leads Business Operations, ensuring RFX's internal systems, processes, and cross-team workflows operate with clarity and efficiency. His work supports strategic planning, organizational alignment, and scalable operational frameworks that keep the company moving forward.
Kyle Spencer
Director, Customer Success
Kyle leads Customer Success with a focus on proactive guidance, structured adoption, and long-term readiness outcomes. His team partners closely with healthcare facilities to ensure every role is confident, supported, and able to fully leverage RFX from day one.
Derek Grape
Director, UI/UX
As Director of UI/UX, Derek shapes the design and usability of the RFX platform. He brings deep expertise in human-centered design, ensuring every interaction is intuitive, efficient, and purpose-built for the busy realities of healthcare - transforming complex workflows into streamlined experiences.
Kyle Prigmore
Director, Revenue Operations
Kyle oversees Revenue Operations, building the processes, analytics, and operational infrastructure that enable RFX's commercial teams to scale effectively. His work ensures strong alignment across sales, marketing, and customer success while optimizing the systems that drive pipeline performance.
Rachael Massey
Implementation Manager
Rachael guides new healthcare facilities through every phase of onboarding, ensuring a smooth, well-paced rollout of RFX. She partners closely with administrators and frontline teams to translate goals into a confident go-live and a strong foundation for long-term success.
Dakota Solis
Customer Support Manager
Dakota leads Customer Support at RFX, ensuring every facility receives responsive, knowledgeable, and friendly assistance. Her team is dedicated to resolving issues quickly and helping users get the most out of the platform every day.
How We Work Together

Safety First, People Always

Collaboration, humility, and gratitude shape how we operate - and how we build.

Shared Accountability

Every team - from engineering to client success - operates with patient safety as our north star.

Psychological Safety

A culture where ideas are welcomed, feedback drives action, and every voice has weight.

Continuous Learning

Mentorship, domain training, and certifications keep our team sharp and our products ahead.

Gratitude in Action

Public recognition tied to real outcomes for the healthcare partners we serve.

Want to Meet the Team Behind RFX?

Connect with our healthcare experts and see how a true partnership can change the way your facility manages compliance.

Schedule a Demo