RFX Leadership Team

Amanda Penrod is the visionary behind RFX Solutions, bringing more than 25 years of experience across healthcare, consulting, and operational leadership. After witnessing firsthand how outdated, manual compliance processes burden staff and hinder safety, she co-founded RFX to deliver a smarter, unified approach to regulatory management. Amanda leads with a mission-driven focus on patient and staff safety, transparency, and empowering teams with real-time insights that elevate care quality and operational excellence.

With 25 years of experience building enterprise software in healthcare and other complex industries, Luke co-founded RFX to deliver intuitive, dependable technology to an underserved space. As COO, he oversees product development, engineering operations, and cross-functional execution. Luke is known for collaborating closely with clients to understand real-world needs and ensure RFX consistently drives accuracy, efficiency, and readiness across healthcare operations.

Chad Prigmore leads all revenue strategy and growth initiatives at RFX, aligning sales, customer lifecycle programs, and market expansion under one mission: helping healthcare organizations streamline compliance and improve safety. With extensive experience scaling SaaS organizations, Chad focuses on long-term partnership, measurable client value, and delivering a seamless experience from first interaction to lasting success.

As Director of Engineering, Matt Woodruff leads the teams responsible for building, securing, and scaling the RFX platform. He oversees architecture, development, and technical execution, ensuring the technology remains reliable, performant, and aligned with the evolving needs of healthcare environments. Matt brings a passion for elegant engineering solutions that simplify complex regulatory requirements and support safer, more efficient operations.

Matthew LeBlanc leads Business Operations, ensuring RFX’s internal systems, processes, and cross-team workflows operate with clarity and efficiency. His work supports strategic planning, organizational alignment, and scalable operational frameworks that keep the company moving forward. Matthew plays a critical role in enabling RFX to grow sustainably, collaborate effectively, and deliver consistent value to healthcare organizations nationwide.

Kyle Spencer leads Customer Success with a focus on proactive guidance, structured adoption, and long-term readiness outcomes. His team partners closely with healthcare facilities to ensure every role is confident, supported, and able to fully leverage RFX from day one. Kyle is dedicated to delivering an experience that feels collaborative, strategic, and rooted in improving care and compliance.

As Director of UI/UX, Derek Grape shapes the design and usability of the RFX platform. He brings deep expertise in human-centered design, ensuring every interaction is intuitive, efficient, and purpose-built for the busy realities of healthcare. Derek's leadership transforms complex workflows into streamlined, user-friendly experiences that reduce cognitive load and improve performance across facilities.

Kyle Prigmore oversees Revenue Operations, building the processes, analytics, and operational infrastructure that enable RFX’s commercial teams to scale effectively. His work ensures strong alignment across sales, marketing, and customer success while optimizing the systems that drive pipeline performance and client engagement. Kyle brings a data-driven approach to supporting efficient growth and consistent experience across the customer journey.

Dakota Solis leads Customer Support with an emphasis on quick response times, clear communication, and a highly human approach to problem solving. He oversees the frontline team that ensures healthcare users receive timely, effective assistance across every interaction. Dakota's leadership helps organizations maintain momentum, confidence, and smooth operations on the RFX platform.